Clean It Time

our landlord has only fixed 2 things we have complained about.
our neighbor told us we should write a letter and send it certified mail to her, documenting everything that needs to be repaired asap.

for instance, the first week we were here we had no hot water, no heat. those things she fixed after we complained 3 times.

we have left her voice mails; we can never get ahold of her and she never responds to us.

So our neighbor said to write a letter to her.
How do we write it??

Very simple: say exactly what you just told us.

No hot water: turned water, on, waited 60 seconds, water still cold. Include picture of thermometer in water, hot tap turned to max

No heat: heater is on, turned to max, given time to warm up, 30 minutes later room temp is still at 65 F.

Please fix ASAP, dated ________, your tenants at unit _______.

Registered letter, return receipt.

—
Kasey C, PC guru since Apple II days
I’m not a complete idiot, some parts are missing!